T.B.P.S. | Purchase & Shipping Policies
Tugboat Printshop accepts payments by check, credit card & Paypal invoicing.
Sales tax is charged on all Pennsylvania orders.
To request a specialty invoice, add framing, or start a payment plan, E-MAIL VALERIE.
FREE U.S. Shipping
Complimentary U.S.P.S. PRIORITY MAIL SHIPPING offered for all U.S. print orders!
Tugboat Printshop ships most orders on Fridays; please allow 1-2 weeks for U.S. delivery.
Need an order by a certain date? Be in touch!
Shipping confirmations / tracking e-mails are sent when prints are scanned for delivery.
International Orders
T.B.P.S. ships WORLDWIDE!
International Orders are shipped USPS Intl. Priority Mail.
Please allow 3-4 weeks for International delivery.
NOTE: You may be required by your local post to pay fees/tariffs/customs duties/landing fees.
T.B.P.S. is not responsible for these charges; they are not included in purchase price.
PLEASE INCLUDE A TELEPHONE NUMBER to assist with delivery & notifications.
Insurance coverage is available by request.
All Sales are Final.
All sales are final. No refunds.
Please E-MAIL if you have questions before ordering.
T.B.P.S. trusts the USPS & FEDEX to deliver packages in great condition & on schedule.
If your order is taking an unusually long time or arrives damaged, please be in touch!
Pre-Orders!
All sales are final. No refunds. No exchanges.
Please E-MAIL if you have questions before pre-ordering.
Pre-ordering allows patrons of T.B.P.S. to reserve an authentic, limited edition woodcut prints from in-progress woodcut editions being created at Tugboat Printshop.
Tugboat has firm pre-order rules that by placing a pre-order you acknowledge.
Pre-orders place faith in the artist’s color choices, paper choices, and scale.
Pre-orders are not customizable.
T.B.P.S. prints are handmade and take time to make. Continued progress will post regularly throughout production. Please join the T.B.P.S. mailing list to stay best updated!
Pre-orders are shipped when production is complete and prints are dry.
An e-mail with tracking info will send when prints are scanned in at post.
Questions about pre-ordering? Submit a note on the CONTACT page!
Protecting Prints for Shipment
- SMALL PRINTS -
Prints are placed in waterproof sleeves against archival backing, secured between cardboard & shipped in stiff cardboard envelopes.
- MEDIUM & LARGE SCALE PRINTS -
Medium & large scale prints are shipped in tubes.
Woodcuts are carefully rolled between sheets of glassine around a tube & slipped inside larger tube.
Waterproof sleeves protect inside tube/print roll; both ends are cushioned with newsprint.